Frequently Asked Questions
Everything you need to know about your POPFLEX® order and our high-performance gear.
How do I know which size to order?
We recommend checking our detailed Size Guide located on each product page. Our designs are high-compression and true to size, but if you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return and exchange policy?
We want you to love your gear! You can return or exchange unworn items with original tags attached within 30 days of delivery. Please note that some clearance items may be marked as final sale.
Do you ship internationally?
Yes, POPFLEX® ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
How should I wash my POPFLEX® activewear?
To keep your pieces looking new, we recommend machine washing on a cold, gentle cycle with like colors. Avoid using bleach or fabric softeners, and always hang to dry to preserve the elasticity and fabric integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Shop Pay.
Can I track my order once it has shipped?
Absolutely! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.